Privacy Policy
This Privacy Policy governs the collection, storage and use of personal information collected by AGORA, via our website at www.agoramicrofinanace.com (“Website“). It provides you with details about the personal information we collect from you, how and why we use your personal information and your rights in relation thereto. Please read this Privacy Policy carefully.
This Privacy Policy was last updated on 20th February 2024.
WHO WE ARE
Agora Microfinance N.V. (‘AGORA’ or ‘we’), having its registered office at Atrium Building, 8th floor, Strawinskylaan 3127, 1077 ZX Amsterdam, The Netherlands and registered in the Netherlands under the Dutch Trade Register No. 54114268 and VAT number 851169557B01 (e-mail: info@agoramicrofinance.com)
As a data controller of your personal data, we respect your right to privacy and will only process personal information you provide to us in accordance with applicable data protection laws, which include (i) the General Data Protection Regulation (Regulation 2016/679) (“GDPR“); (ii) any additional national legislation and (iii) other applicable privacy laws.
THE PERSONAL INFORMATION WE COLLECT ABOUT YOU
When you access and browse the Website (including when you submit personal information to us through data entry fields on the website), we may collect the following information (“personal data”) from you:
Cookies: this covers data on when you access the Website, any personalized settings, and your browsing behaviour. We collect this information through automated means as you browse the Website. You will be asked to consent to the use of cookies through a Cookie Banner. Cookies are necessary to optimize navigation and your browsing experience. For more information see our Cookie Policy.
Identification data: when you fill out a contact form, the information we may collect from you is: full name (first and last name) and e-mail address. Identification data are always provided by yourself via the Website or otherwise.
IP addresses of Website visitors are also collected but are only used for statistical and reporting purposes as further described in our Cookie Policy. IP addresses are not linked to any personal information.
FOR WHICH PURPOSES AND ON WHICH LEGAL BASIS WE PROCESS YOUR PERSONAL DATA
We (or third party data processors acting on our behalf) may collect, store and use your personal data listed above for the following purposes:
1.1 Purposes of the processing of personal data
AGORA processes your personal data for the following purposes:
* to make the Website available to you
* to provide you with the services or the information that you request or which is adapted to your needs (presentations; annual reports);
* for evaluating and improving our Website;
* to serve as evidence;
* for establishing, exercising, defending and safeguarding the rights of AGORA or the persons it may represent, for example in disputes;
* to arrive at aggregated information that no longer includes personal data for statistical and reporting purposes.
1.2 Legal basis for the processing of personal data
We base the processing of your personal data on one or more of the following legal grounds:
* your consent: your consent may be requested in connection with the use of your personal data for certain purposes; in such a case you can withdraw your consent at any time;
* to be able to conclude an agreement: when in the process of becoming an investee of one of the funds managed or advised by us, we may have to process certain data due to our statutory obligations in order to assess whether you can actually be accepted as investee;
* to be able to execute an agreement correctly: in case you are an investee of one of the funds managed or advised by us shareholder of AGORA, we must be able to supply you with information regarding your the associated rights and obligations in certain cases;
* for the realization of a legitimate interest: AGORA may process your data in order to function as a company and to fulfill its corporate purpose; this is called “legitimate interest”; AGORA strives to maintain a fair balance between the need to process data and the preservation of your rights and freedoms, including the protection of your privacy.
WHAT ARE YOUR RIGHTS?
1.1 Access, rectification, erasure, portability and objection rights
When your personal data is processed you have the following rights:
* the right to access the data that we process about you;
* the right to request us to update or correct any outdated or inaccurate personal data that we hold about you;
* the right to erasure of and restriction of processing of your personal data within the boundaries specified in the privacy legislation;
* the right to request that we transfer your data to a third party within the limits specified in the privacy legislation;
* in case AGORA processes your data for its legitimate interests, you have the right to oppose such processing of your personal data; in this case AGORA may only proceed with the processing of your data if compelling legitimate grounds apply and after careful consideration of your interests and the interests of AGORA;
* if your personal data are processed for direct marketing you have the right to object to such processing and AGORA must further refrain from processing your personal data for these purposes.
If you wish to exercise any of the above rights, please contact us:
By mail: Agora Microfinance Partners LLP, 7th Floor, 5 Merchant Square, London W2 1AY
Via e-mail: info@agoramicrofinance.com
Via phone: +44 207 224 0597
1.2 Right to lodge a complaint
In the event of a conflict concerning the processing of your personal data, you can contact us:
By mail: Agora Microfinance Partners LLP, 7th Floor, 5 Merchant Square, London W2 1AY
Via e-mail: info@agoramicrofinance.com
Via phone: +44 207 224 0597
You can also lodge a complaint to the Information Commissioner’s Office (ICO) by post to Wycliffe House Water Lane, Wilmslow, Cheshire, SK9 5AF or by email at casework@ico.org.uk or by phone at +44 303 123 1113 (or textphone at +44 165 545860)
HOW WE SHARE YOUR PERSONAL DATA
Except in the cases specified below we will not disclose, sell or rent your personal data to any third party. We may only share personal data with (affiliated) companies who perform data processing activities on our behalf.
We may disclose your personal information with third parties where we are required to do so (i) by applicable law, (ii) by a governmental body, (iii) by a law enforcement agency or (iv) in connection with an investigation of suspected or actual fraudulent or illegal activity.
In accordance with the principles set out below, we will delete personal data once it is no longer required to fulfil the purposes outlined in this Privacy Policy, unless their retention would remain required for other fundamental purposes, including but not limited to complying with our legal obligations, handling claims and resolving disputes.
For the retention period of any cookies used on this Website we refer to our Cookie Policy.
HOW LONG DO WE KEEP YOUR PERSONAL DATA
AGORA will not store your personal data beyond the time necessary for the performance of the purposes for which the data is processed. For example, you are an investee of any of the funds managed or advised by AGORA, your personal details will be kept as long as you remain an investee.
The starting point for storing personal data is the legal retention period. Such a period is often up to 10 years after the end of an agreement or 5 years after the last processing for which the information was originally obtained. If the law does not prescribe a period, the archiving may be shorter. The storage may also be longer we have to be able to use the data for proof purposes in a legal procedure.
HOW DO WE PROTECT YOUR PERSONAL DATA
AGORA has taken appropriate technical and organisational measures to safeguard and protect your personal data, against unauthorized or unlawful processing and against accidental destruction, loss, access, misuses, damage and any other unlawful forms of processing of the personal data in our possession.
You also have an important role to play in securing your personal data, e.g. by keeping your PC up-to-date and keeping your login data confidential and secure.
UPDATES TO OUR PRIVACY POLICY
This Privacy Policy may be updated periodically to reflect changes in our personal data practices. We will post a prominent notice on our Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the notice the date at which it was last amended.
HOW TO CONTACT US?
If you have any questions or comments about this Privacy Policy or about how we collect, store and use your personal information, or if you would like to exercise your rights, or to update the information we have about you or your preferences, please contact us here:
Phone: +44 207 224 0597
E-mail: info@agoramicrofinance.com
Post: Agora Microfinance Partners LLP, 7th Floor, 5 Merchant Square, London W2 1AY